Privacy Policy

Maeravelle Privacy Policy

Website: http://www.Maeravelle.com

About Our Privacy Policy

At Maeravelle, we value your privacy and are committed to handling your personal information responsibly. We collect and process personal data when necessary to operate our online store, process orders, provide customer support, improve our services, and communicate with you.

This Privacy Policy applies to your use of the Maeravelle website and the services available through it. It explains what information we collect, how we use it, when it may be shared with third parties, how we protect it, and what rights you may have regarding your personal information.

We do not sell your personal information to third parties for their own marketing purposes. However, we may share information with service providers and other parties when necessary to operate our business, fulfill orders, process payments, provide advertising services, or comply with legal obligations.

If you have questions about this Privacy Policy or how we handle your personal data, please contact us using the details at the end of this policy.

About Data Processing

This section explains how Maeravelle processes personal information, where it may be stored, what security measures are used, and which service providers may have access to it.

Online Shop Software

Shopify

Our online store is powered by Shopify. When you browse our store, place an order, or use our services, certain personal information may be processed by Shopify on our behalf to operate the website, manage orders, provide checkout functionality, and support our business operations.

Shopify may process information in accordance with its own privacy policies and applicable agreements. It may use cookies and similar technologies to support website functionality, security, analytics, and other services. Shopify may also share information with its service providers or affiliated entities where necessary to provide its services and as permitted by applicable law.

For more information, please consult Shopify’s privacy policy.

Web Hosting and Email Services

GoDaddy

Maeravelle may use GoDaddy for domain-related services, hosting, or email services, depending on the services configured for our business. If GoDaddy processes personal information on our behalf, such processing is subject to the applicable service terms, privacy commitments, and legal requirements.

We take reasonable steps to ensure that service providers handling personal information maintain appropriate security measures and protect that information against unauthorized access or misuse.

Email and Mailing Lists

Shopify

We may use Shopify to send transactional emails, including order confirmations, shipping updates, and other messages related to your purchases. If you subscribe to our marketing communications, we may also use our store's email marketing features to send promotional messages where permitted by law.

Depending on the tools and settings used, email services may collect information such as whether an email was opened or a link was clicked. This information may be used to evaluate communication performance and improve our services.

You can unsubscribe from marketing emails using the unsubscribe link included in the message. You may still receive essential transactional communications relating to your orders.

GoDaddy

If we use GoDaddy for business email communications, it may process information contained in emails and related technical data to provide its services. Access to such information is subject to the relevant service arrangements and applicable privacy requirements.

Payment Processors

Payment Service Providers

Payments made through our online store are processed by the payment providers available at checkout. Depending on the payment method you choose, these providers may process information such as your name, billing address, contact details, transaction information, and payment details.

Payment providers process information as necessary to authorize and complete transactions, prevent fraud, meet legal obligations, and provide their services. Some providers may process personal information under their own privacy policies.

Klarna

If Klarna is offered as a payment option at checkout, Klarna may process relevant personal and transaction information to provide its payment services, assess eligibility for payment options, manage transactions, prevent fraud, and comply with legal requirements.

Klarna's processing of your information is subject to its own privacy policy and applicable law.

We do not assume that Klarna is available for every order or market. The information above applies only when Klarna is actually offered and used.

Purpose of Data Processing

General Purpose

We process personal information for legitimate business purposes, including:

• Processing and fulfilling orders.

• Accepting and managing payments.

• Arranging shipping and delivery.

• Providing customer service and responding to enquiries.

• Managing returns, refunds, and complaints.

• Maintaining and improving our website and services.

• Sending marketing communications where permitted and, when required, with your consent.

• Preventing fraud, protecting our store, and complying with legal obligations.

We only process personal information when we have an appropriate legal basis to do so under applicable law.

Automatically Collected Data

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, pages visited, referral information, and interactions with our website.

We may use this information to maintain website security, understand how visitors use our store, improve performance, and measure marketing effectiveness. Some of this information may qualify as personal data under applicable privacy laws.

Legal and Government Requirements

We may disclose personal information when required by law, legal process, or a valid request from a competent authority. We may also disclose information when reasonably necessary to protect our rights, customers, business, or the security of our services, subject to applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business records, and meeting legal, tax, and accounting requirements.

When personal information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to any legal obligations that require us to retain it for longer.

You may request the deletion of your personal information where applicable law provides this right. Certain information may need to be retained to fulfill legal obligations or establish, exercise, or defend legal claims.

Your Privacy Rights

Depending on your location and the privacy laws that apply, you may have rights regarding your personal information. These rights may include the following:

Right to Access

You may request confirmation of whether we process personal information about you and request a copy of that information, subject to applicable legal exceptions.

Right to Rectification

You may request that inaccurate or incomplete personal information be corrected.

Right to Erasure

You may request the deletion of your personal information where the applicable legal requirements are met. Some information may need to be retained where required by law or for legitimate legal purposes.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your personal information.

Right to Data Portability

Where applicable law provides this right, you may request a copy of certain personal information in a commonly used, machine-readable format or ask that it be transferred to another provider where technically feasible.

Right to Object

You may have the right to object to certain types of processing, including processing based on legitimate interests. You can object to direct marketing at any time.

Marketing Preferences

You can unsubscribe from promotional emails by using the unsubscribe link included in the email. If you have opted in to marketing text messages, you can reply STOP to opt out or HELP for assistance.

How to Exercise Your Rights

To submit a privacy request, contact us at hey@maeravelle.com. We may need to verify your identity before responding to certain requests. We aim to respond within the time limits required by applicable law.

Depending on your location, you may also have the right to lodge a complaint with the relevant data protection authority.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential store functions, remember preferences, analyze website traffic, and measure advertising performance.

Some cookies are necessary for the website to function. Other cookies, including those used for analytics and advertising, may require your consent depending on applicable law and your location.

You can manage your cookie preferences through any cookie consent tools available on our website and through your browser settings. Disabling certain cookies may affect some website features.

Google Analytics

If Google Analytics is enabled on our store, it may collect information about how visitors interact with our website, such as pages viewed, session information, and interactions with website content. We may use these insights to understand traffic and improve the shopping experience.

Google may process this information in accordance with its own privacy terms. Where required, analytics technologies will be used subject to the applicable consent requirements.

Meta (Facebook and Instagram) Advertising

If Meta advertising technologies are enabled on our store, we may use Meta cookies, pixels, or related tools to measure advertising performance, understand interactions with our website, and help deliver relevant advertisements.

Depending on our configuration, information about website events or purchases may be shared with Meta. This may include the use of Meta's Conversions API, which can transmit event information directly from our systems or service providers to Meta.

Meta may process information in accordance with its own privacy policy and use it for advertising measurement, personalization, and other purposes described in its terms. Where required by applicable law, we will obtain consent before activating non-essential advertising technologies.

Sharing of Personal Information

We may share personal information with service providers that help us operate our store, including providers for:

• E-commerce hosting and website functionality.

• Payment processing and fraud prevention.

• Shipping, delivery, and order fulfillment.

• Email and SMS communications.

• Analytics and advertising, where enabled.

• Customer support and business administration.

We may also disclose information when required by law or when necessary to protect our legal rights.

We do not sell mobile information or SMS marketing opt-in consent to third parties or affiliates for their own marketing or promotional purposes. Information may be shared with messaging service providers and aggregators when necessary to deliver messages on our behalf.

International Data Transfers

Some of our service providers may process or store personal information in countries other than your own. Where required, we will take appropriate steps to ensure that international transfers comply with applicable privacy laws and that suitable safeguards are in place.

Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers, or legal obligations. The latest version will be published on this page with its updated effective date.

Where required by law, we will provide additional notice of material changes.

Contact Details

For questions or requests relating to this Privacy Policy, please contact:

Maeravelle
Email: hey@maeravelle.com

Text Marketing Terms

If you opt in to Maeravelle's SMS marketing, you agree to receive recurring text messages that may include promotional offers, abandoned-cart reminders, order-related notifications, and review requests, where applicable.

We may use cookies or similar technologies to remember items in your shopping cart and, where permitted, to support abandoned-cart reminders. SMS marketing messages will be sent in accordance with your consent and applicable law.

Marketing-message consent is not a condition of purchase. Message frequency may vary, and message and data rates may apply.

You can opt out of marketing text messages at any time by replying STOP to a message. Reply HELP for assistance or contact hey@maeravelle.com.

No mobile information or SMS opt-in consent will be shared with third parties or affiliates for their own marketing or promotional purposes. We may share relevant information with vendors and messaging aggregators that assist us in delivering text messages, solely as necessary to provide those services and subject to applicable privacy requirements.

Contact Details
Address: 2635 Old Okeechobee Rd, West Palm Beach, FL 33409
Email: hey@maeravelle.com
Phone: +1 9546005330
Entity Identification Number:‭ 2024-001576354‬
Customer service: Monday to Friday between 9:00 am to 6:00 pm.